Novelty Lab designs workflows around data minimization, scoped access, and clear operational ownership.
What we collect
We collect the information needed to scope, build, support, and operate customer systems. That can include contact details, project requirements, integration context, support conversations, and operational telemetry from managed deployments.
Project and account contact details
Workflow and integration requirements
Support and onboarding messages
Runtime logs required for operations
How we use data
Data is used to deliver the service, maintain reliability, improve customer workflows, support security reviews, and communicate about active projects. We avoid collecting data that is not needed for the workflow.
Customer environments
For production builds, access boundaries are defined with each customer. We scope what agents can see, what they can do, which events are logged, and who can review operational evidence.