These Terms of Service govern your use of noveltylab.io and related services provided by Novelty Lab ("we", "our", "us"). By accessing our website, contacting us, or using our software, messaging, and automation services, you agree to these terms.
Section 01
You may use our website and services only for lawful business purposes and in accordance with these terms. You agree not to misuse the site, interfere with its operation, or attempt to access systems, accounts, or data without authorization.
Section 02
Novelty Lab provides custom software development, integrations, automations, agentic systems, and related advisory or support services. Specific scope, deliverables, timelines, support commitments, access levels, and commercial terms may be governed by separate proposals, statements of work, service agreements, or order forms.
Section 03
If you contact us through Facebook Messenger, Instagram, WhatsApp, email, or website forms, you agree that we may receive, store, and process those communications to respond to inquiries, provide support, and operate approved business workflows. You must not use our communication channels for unlawful, abusive, deceptive, or harmful activity.
Section 04
Where our services involve OAuth flows, token exchange, API credentials, or connected third-party accounts, you authorize us to use that access only for the approved integration, automation, support, or operational purpose. You are responsible for ensuring that you have the authority to grant access to the systems, accounts, and data connected to our services.
Section 05
You are responsible for the accuracy of information you provide, the legality of your use of our services, and maintaining the confidentiality of your own credentials, systems, and connected business accounts. You remain responsible for decisions made using your internal data, business rules, and operational approvals.
Section 06
All content, branding, documentation, and materials on this website remain the property of Novelty Lab or its licensors unless otherwise stated. Ownership and licensing of custom deliverables, code, automations, or other project outputs will be governed by the applicable commercial agreement between Novelty Lab and the customer.
Section 07
Our website and services are provided on an "as is" and "as available" basis except as otherwise agreed in a written contract. We do not guarantee uninterrupted availability, complete accuracy, or suitability for every use case. Automated outputs, recommendations, or system actions should be reviewed within the operational and governance framework agreed for each engagement.
Section 08
To the maximum extent permitted by law, Novelty Lab will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or services. Any liability that cannot legally be excluded will be limited as provided in the applicable written agreement, or if no such agreement exists, to the amount paid for the relevant service giving rise to the claim.
Section 09
We may update these Terms of Service from time to time. Updated terms will be posted on this page. Continued use of our website or services after changes become effective constitutes acceptance of the revised terms.
Section 10
If you have questions about these Terms of Service, please contact Novelty Lab using the details below.
Questions